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Crzy Kidz

Terms & Conditions

 If you are not satisfied with your purchase, please notify us within 24 hours of receipt of your merchandise, and we will gladly exchange, or refund the cost of the item excluding shipping, insurance and handling charges depending on the terms and conditions of the item.  We only accept returns for unworn and unused products.  CRZY KIDZ will determine the condition of the return upon receipt.

USPS, UPS or FEDEX, along with proper INSURANCE is at your expense. We cannot be responsible for any merchandise that is returned to us without a CONFIRMATION and INSURANCE.  We must have “PROOF of DELIVERY” in order to properly refund an item.  Any items returned to us, must include a copy of the original invoice. Please retain your original invoice for your records As part of our policy, you agree to send back to us any items with a DELIVERY CONFIRMATION ...... Thank You

On retail returns, in which a customer has given us wrong information (including, but not limited to a wrong hat size, description, etc., or the customer is disputing the order), and the customer does not want the item replaced, or exchanged for another item, but rather only a refund (presuming their request adheres to our “Return Policy” requirements), there will be a 20% Restocking Fee, which is deducted from your original purchase price. It is solely the discretion of CRZY KIDZ, as to when this Restocking Fee shall apply and their decision is final.